From the moment a customer entrusts their goods, a dedicated customs clearance team is assigned to communicate with the customer; the team members provide 24-hour shift service to ensure that any issues are followed up and resolved at any time, giving customers peace of mind.
Proactive Alerts & Transparent Tracking
We proactively assess potential risks and provide early warnings. Key milestones in the customs clearance process are updated in real time, ensuring customers have a clear understanding of their goods' status.
Standardized Exception Handling Process
In case of any unusual situations requiring additional taxes or supplementary documents, we will handle them immediately.
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Notify customers promptly
Email： amy@o-esc.com
Address： Room 2906A, Building A, Phoenix Smart Valley, No. 50 Tiezai Road, Gongle Community, Xixiang Subdistrict, Bao'an District, Shenzhen
