Client Background

A comprehensive cross-border trading enterprise, mainly engaged in the export of full-category goods from China to Europe, with a focus on the Western and Southern European markets, serving more than 200 local European purchasers and e-commerce sellers. Due to business expansion, the enterprise is confronted with such issues as high compliance risks, delayed timeliness, non-visualized processes and uncontrollable costs in the links of customs clearance, pick-up and delivery in Europe, and is in urgent need of a professional integrated solution.

Client's Core Pain Points

Insufficient control over customs clearance compliance, leading to a high inspection rate, frequent cargo detention and potential risks of customs penalties.

Poor connection in the pick-up and delivery links with delayed timeliness, and lack of professional support for the transportation of bulky goods.

Non-visualized entire logistics process, with delayed information disrupting operational planning.

Cumbersome docking with scattered service providers, high hidden costs and poor control over comprehensive costs.

Our Collaborative Solution

Relying on the local service network and professional customs team in Europe, we provide the client with exclusive integrated customs clearance, pick-up and delivery services:

Accurately complete compliant customs clearance and VAT deferred declaration to avoid compliance risks.

Integrate local warehousing and transportation resources to realize seamless connection of customs clearance, pick-up and delivery.

Launch an intelligent management and control port to achieve full-process visualization.

Formulate a transparent charging standard to optimize cost control, and assign a dedicated account manager to provide full-process docking services.

Results of Cooperative Implementation

Since the cooperation, the client's customs clearance inspection rate has dropped to below 1.5%, the customs clearance timeliness has been shortened by 40%, and there have been no cases of cargo seizure or fines; the pick-up and delivery timeliness of all links has been significantly improved, with a sharp drop in the damage rate and complaint rate; the comprehensive cost of customs clearance, pick-up and delivery has been reduced by 28%, and the labor docking cost has been cut by 60%. At present, the client has entrusted all its European customs clearance, pick-up and delivery businesses to us, reaching an in-depth strategic cooperation.

Client Evaluation

"Your company's integrated customs clearance, pick-up and delivery services in Europe have efficiently solved our core pain points in compliance, timeliness and costs. The entire process is professional and controllable, which has provided a solid logistics guarantee for our expansion in the European market. You are our trustworthy strategic partner."