Client Background

A cross-border furniture company specializes in exporting home furnishing products from China to Europe.  Their logistics requirements include sea freight to Europe, followed by integrated customs clearance, pickup, and delivery services to a warehouse in Dortmund, Germany (postal code 46268).  Logistics operations utilize an offshore tax number model.  Previously, the client's customs clearance, pickup, and delivery services were handled by other logistics service providers.

Client's Core Pain Points

1. Unreasonable choice of sea port: The previously chosen port had a cumbersome and unstable customs clearance process, resulting in long cargo dwell times and impacting warehouse inbound planning;

2. Inadequate customs clearance model: The lack of a deferred customs clearance model resulted in additional tax costs and operational procedures, and poor衔接 between customs clearance and warehouse delivery;

3. Inefficient land transportation cost control:  Significant markups in the trucking segment led to high overall logistics costs, hindering profit maximization.

Our Collaborative Solution

In October 2025, our company deeply engaged with the client's actual logistics operational needs and tailored a comprehensive logistics chain optimization solution. Addressing the client's core concerns, we professionally optimized the logistics chain from multiple dimensions:

1. Adjusted the sea port of arrival, switching from the original port to the Port of Rotterdam;

2. Upgraded the customs clearance model: Utilizing the Amazon link provided by the client, we implemented a deferred customs clearance model at the Port of Rotterdam, enabling direct delivery to the warehouse after customs clearance, thus professionally optimizing the customs clearance process;

3. Optimized land transportation costs: We specifically reduced costs in the trucking segment, achieving refined cost control across the entire logistics chain.

Results of Cooperative Implementation

Verified through actual on-the-ground operation, the comprehensive logistics costs of the customer's China-Europe export logistics route for home furnishing products have decreased by nearly 20% after the adoption of our optimized solution, successfully achieving the dual improvement of logistics link efficiency and cost-effectiveness.

Client Evaluation

"Our company specializes in the export of home furnishing products from China to Europe, and we have long been plagued by issues such as unstable timeliness, high costs and poor connection in customs clearance in the logistics link. Your company has accurately identified our pain points and provided a tailor-made full-link optimization solution for customs clearance, pick-up and delivery, which not only optimized all links including port arrival, customs clearance and land transportation, but also achieved a nearly 20% reduction in costs with more stable timeliness. It has provided a solid guarantee for our home furnishing product export business, and you are a trustworthy long-term logistics partner."